Frequently Asked Questions
Feel free to Contact us if you have any other questions - we'd be happy to help.
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Pre-Sale
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1. How can I pay for the service?
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2. Monthly fees, do I have to pay them?
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3. What is the monthly superscription for?
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4. Do you offer Website or Webshop?
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5. Does VPS (Virtual Private Server) or Dedicated Server is included?
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6. How do I select hosting for my server?
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7. What are Hardware and Software requirements for the Server?
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After-Sale
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Product Management
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Tools
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Server
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1. I see "Server is full" when trying to connect
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2. I found a bug, what should I do?
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3. Why Game Client display level 401 or higher for my character?
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4. How do I find index of Box of Kundun, Box of Heaven, medals or Heart of Love?
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5. How can I drop Fenrir item using GM command or how to put Fenrir to shop?
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6. Can I add cash shop items to regular shops?
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7. There is a packets loss for on my server, my players getting disconnected
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8. Cannot create Rage Fighter and Summoner in my server, what to do?
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9. How can I enable Multi-Warehouse?
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Troubleshooting
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