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2. I found a bug, what should I do?


All bug reports must be reported under appropriate section of our Bug Tracker along with all necessary details allowing us to understand and reproduce the issue, such as:

  • Step by Step a way to reproduce the issue along with nature of the issue
  • Server Logs along with SQL Logs (full file, no snippets)
    • specify time and account issue presented on 
  • Data Server Logs along with SQL Logs if issue is affecting Data Server (full file, no snippets)
    • specify time and account issue presented on
  • Screenshots or movie presenting the issue

 

In case of too few information provided or not fulfilling our requests in regards to additional information about the issue we may not be able to fix it.

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