Bug reports must be reported under appropriate category of Bug Tracker along with all necessary details allowing us to understand and reproduce the issue:
- Step by Step reproduction steps
- Server log files of DataServer and GameServers the issue is related to (compressed and uploaded to external hosting)
- Crash Dump *.dmp files, applies to crash reports only (compressed and uploaded to external hosting)
- Time, account and character name issue is related to
- Screenshots or movie presenting to help understand the issue (not necessary but very welcome)
Poor quality or incomplete information bug reports may get closed without further review.