General Server Suite Support
Need general help with matters of server applications of game client? Post your How to questions and requests for configuration guidance here.
Need assistance? 🤚
We offer these forums as a support resource for our customers. Here you will be able to post questions and receive help from IGC Staff as well as other customers. Please feel free to also answer questions you may know the answer to.
To ensure your question or issue is addressed accurately and efficiently, please be sure to include all relevant details such as error messages. You may also attach screenshots in this forum (please blur out sensitive details)
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options.
6,272 topics in this forum
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Hello, I got two server, high and low...but in low server I can not get master level higher than level 1, where the problem could be at ? Database maybe ? WIZZY PLEASE READ Found where is the problem: ### ExpSystem ### // CalcType: Defines a type of exp calculation to be used // 0: Static exp only // ~ NormalExp + EventExp + VipExp + MapBonusExp // ~ MasterExp + EventExp + VipExp + MapBonusExp // 1: Static + Dynamic // ~ NormalExp + DynamicExp + EventExp + VipExp + MapBonusExp // ~ MasterExp + DynamicExp + EventExp + VipExp + MapBonusExp // 2: Static * Dynamic // ~ NormalExp * DynamicExp + EventExp + VipExp + MapBonusExp // ~ MasterExp * DynamicExp + …
Last reply by Wizzy, -
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Hello GS no response Hello, please look at the GS no response is how to return a responsibility GS process log IGC.GameServer_R.DMP download address Http://pan.baidu.com/s/1o8nhjpo
Last reply by Wizzy, -
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Where to configure Poison damage? Dark Wizard deal too much poison damage to bosses, is there a config for this?
Last reply by Lineager, -
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Hello Excuse me, Specialization Agility more than 3000 points on the disappearance of the control switch If there is something in what position Please tell me, thank you.
Last reply by Wizzy, -
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Set time mini boss and kundun during that time, ExampleMini boss Zaikan Born in due time 1.time 11.00 2.time 00.00 I need to modify in any respect Sorry i bad eng
Last reply by musicbenz, -
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Crashes time member bot and sleeping. if internet outages reconnect character regen savezone. Have some solutions. Please help me.
Last reply by maxmanaman, -
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I want to disable item drop in Blood Castle. Because of it there are bug with invision monsters. How i can disable drop in Blood Castle from mobs? I tried: MonsterList.xml ItemDropRate="130" MoneyDropRate="20" increase/decrease value - not work.
Last reply by originalroot, -
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Hello, Can someone help me to update my driver or what to get correctly displayed graphic, please !? When I'm playing in S6 everything is working fine, but by running servers on S7+ its little bit strange how it looks like: http://image.prntscr.com/image/d7269b82ad254bb1a7f279a8bc8ac7ba.png I had idea to bought S9, but in this case its not possible :D Not really smart in these kind of things, one time I found where and how to correctly upgrade specific my drivers but either I didn't do something right or it's just simply not possible :D
Last reply by kicker122, -
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I have a question about Gens ranking: Character has 500 contribution points, and it should be Sergeant, but it still shows Private. Do they have to wait until next month for gen to reset?
Last reply by Elif, -
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Hello, I recently moved to another dedicated - just moved all that was working / changed IPs however when I try to connect from the client I get "Disconnected" and also error in IGC ConnectServ. Any hints please? I tried even with firewall off so its not that issue, rechecked all configs.. http://img149.imagevenue.com/loc5/th_952279279_Untitled_122_5lo.jpg Edit: Using other connect server (example: BOR Connect Server) - I am able to connect to the gameserver - however wanted to use IGCN CS
Last reply by kicker122, -
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There are exist some configuration to config maximum player kills? Example: if in config is 50, you can kill only 50 times. Want kill more? you need to decrease your pk level.
Last reply by originalroot, -
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Hi,all In the game, there are a number of items can not be sold, like the Talisman of Chaos Assembly. But I want to open a personal store to sell to other players, how can I do to sell these items?
Last reply by Stone, -
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Situation: Golden party: SM, BK, DL , ELF, MG all lvls ~300+ Cases: 1) My master lvl 106 each player get normal xp 1-1.3m xp. Before 3rd quest we had 1,3-.1,6m. all same. 2) My master lvl 206 each player get lower and lower xp, if i'm 300 + master lvl 200 they get about 700-800k, if i'm 360 + master lvl 200 thay get about 500-600k. Why? Because my total lvl becoming 500+ Conclusion: While i getting bigger master level and normal level, the total level applies for party xp %. It should by calculated only from my basic lvl not total (basic+master) lvl. Anyone know how to fix this?
Last reply by napam, -
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Where can I configure the zen requirement for this? I searched in common.ini and commonserver.cfg but can't find anything.
Last reply by Wizzy, -
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As default, when you get killed by any monster/boss. They will say "hahaha, you're looser" or something like that. Where can I change this?
Last reply by Lineager, -
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Hello Everyone! Could someone please advise how to allow client delete max level character? I believe it has something to do with DB but not sure which one to modify. Cheers! anyone please?
Last reply by BHood, -
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Hello all, I'm using season 9, with launcher premium proxy off. 30% of the times players warping from gscs to gs or from gs to gscs they experience a reconnecting. I asked friend of mine who using season 6 and he dont have this issue. I checked it by my self and I got a perfect connection and issue is happening to me also. Anyone who using season 9 files experiencing this issue also? Someone can help me to locate the problem? Regards. So I got 2 likes on the topic but still no one comment?
Last reply by Wizzy, -
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Hi all I want to change the Award of Imperial Guardian The statue's reward Monday to Saturday's Awards Sunday's Awards Which document is? How can I change it?
Last reply by Stone, -
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Hello I want how to set up the system. server A (IP : 111.111.111.111) = Database >> connect setting file and firewall << server B (IP : 111.111.111.112) = GameServer,Database,ConnectServer server C (IP : 111.111.111.113) = GameServer,Database
Last reply by Wizzy, -
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How to modify the synthesis probability of the ElementalItem and Errtel ? You cannot read what I mean?
Last reply by Stone, -
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Hello All, I would like to ask about : <AddCoin Enable="0" CoinType="0" CoinValue="0" />. If I use this function on ItemBag of BC for example. The ItemBag will still give the reward selected by the bagconfig and in addition will give coins? Or the coins is replaced with the bag it self? Regards. someone?
Last reply by Cani, -
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How to prevent Macro/Auto Combo, Pots ingame? They are using built in program in their keyboard/mouse any idea? or solution for this?
Last reply by Lineager, -
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Hi. I'm having this issue where skill Scrolls droprate is very low, my server item rate is 20%. Orbs and Parchments do drop a lot more, It's like 50 orbs to 1 scroll ratio. Can anyone tell me how to fix this?
Last reply by Wizzy, -
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Wizzy, I'm having trouble relating to MUUNS. None of them is increasing the options (status). It would be a misconfiguration mine?
Last reply by Wizzy, -
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Hello, Any reason why Devil square monsters dont drop Zen at all? Regards.
Last reply by Cani, -
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Hi I just want to ask, how can i decrease the drop rate and edit the drop item list of archeron? Also I want to know in what and where map/monster the 380 always drops and what are their drop rates. I am looking forward to answer and help me regarding to this problem. Thank you
Last reply by sunrise2012, -
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In ItemList.xml its drop="0", and I can't any other config about this. Does anyone know how to disable the drop?
Last reply by Lineager, -
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Full Opt(+15 Exc) PVP Tier 2 Accessories and Lucky Items are working? The resistance from PVP Tier 2 Accessories and The bonus damage from Lucky Items. I have 32K max stat server.
Last reply by Wizzy, -
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I want Drop SetItem only on MapNumber 63,how can i set it? Which folder? Which file? Which part? Who can tell me?
Last reply by sahminan, -
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How to change/configure the MU Helper cost in every 5 mins Also I want to change the Chat cost also Please help me Thank you in advance igcn
Last reply by sunrise2012, -
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Dear, The latest weeks i have experienced some issues to reach my server remotelly, when i try to reach it via remote desktop it stuck on a black screen and i cannot access , when this issue occurs the cpu up to 100% and i need to reset the machine to reach the server again, i also tried with another remote solutions like team viewer, radmin, and all with the same issue, also i have reinstalled my machine and it still occurs. My provider tell me that this already occurs with another customers that they have with igcn, so i think it is some issue that conflict with igcn server files and remote desktop or similar software to reach the server remotelly, it is not a ddos…
Last reply by sahminan, -
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What is the best way to test Castle Siege event? Making an alliance with 3 guilds, and each guild has at least 10 members is too much work, is there another way?
Last reply by Lineager, -
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Can I control the properties of the wings? For example, attack, defense, or any other
Last reply by Stone, -
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Hello. I was wondering how can I reset the Guilds and Gens in my server (to delete all the guilds and the gens) so players will be able to choose again from start the gens and create guilds. Thanks for helpin.
Last reply by Unique, -
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Hey... I was wondering how can I do (without website) that every new Account created will assign to VIP for serval days. I would like to set every new account to have 2 weeks of gold channel. any suggestions please?
Last reply by Unique, -
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Where can I see the game player attack record game player log The game server will have the operation log, I want to view the log, character attacks another character log
Last reply by Stone, -
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Hello, Would you like a assistance on how to create a custom event, for example: Ice queen invasion 3 times a day and announce to the server at the time that happens the invasion
Last reply by Wizzy, -
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Hello everyone. Me like to know how much is the least I can put in " PlayerCount "? Thank you so much ; Playing with below options may control memory usage of actual GameServer, increasing will rise memory usage. ; Setting up too low values may cause errors on launch PlayerCount = 1000 ; Playing with below options may control memory usage of actual GameServer, increasing will rise memory usage. ; Setting up too low values may cause errors on launch PlayerCount = 1000
Last reply by Wizzy, -
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Some one to know how to disable in game mesages then activate Mubot from 80 lvl?
Last reply by Wizzy, -
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Hi, I want to know about how to get contribution bonus "Add BonusCP[3]" when killed opposite gens. How this system work? Thanks.
Last reply by except0r, -
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Hello igcn, Anyone can share a perfect configuration without dropping zen? This is my gmu guide Kundun <BagConfig Name="Monster_Kundun" ItemRate="1000" SetItemRate="6000" MoneyDrop="1000000" BagUseEffect="-1" BagUseRate="10000" /> When i try to change the MoneyDrop="1000000" to MoneyDrop="0" = Error GameServer to refresh If i put MoneyDrop="1" = sometimes items drop working perfect and sometimes no drop. :D Anyone can help us? Edit: I wish in next update MoneyDrop="1000000" will be remove :)
Last reply by YanexGG, -
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Some of my players cannot see the server selection in my game. GameServer_Regular Settings Players 150 http://i.imgur.com/xKrW7KV.jpg
Last reply by xglore, -
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Some player report Disconect problem when i check AntiHack Log i find this: Agility check FAILED - Server:19000 Client:19010 (Count:3/3) Agility check FAILED - Server:19000 Client:19040 (Count:1/3) Agility check FAILED - Server:19000 Client:19010 (Count:2/3) Agility check FAILED - Server:19000 Client:19010 (Count:3/3) Agility check FAILED - Server:19000 Client:19010 (Count:1/3) Agility check FAILED - Server:19000 Client:19010 (Count:2/3) Agility check FAILED - Server:19000 Client:19010 (Count:3/3)if we look to difference is little, how can increase agility check sistem for solve my problem
Last reply by Wizzy, -
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Hello, I wonder about the following questions: Golden invasion- Where I choose to box falling from every mob? - Increase the mobs of invasion (eg puts 10 goblin) apparently did not work with meBox of Kundun- Where do I choose the amount of outstanding option? only drop 2 add - Luck = "1" ta dropping item without luck Elemental monsters.- Some mobs are appearing element (goblin, rabbit, jellyfish)
Last reply by furio, -
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How to change the text on the dialog box please ? IMAGE http://i63.tinypic.com/2v2i747.jpg
Last reply by Stone, -
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Hi, when i attack other pj, the time of self defense ir too long, i dont can reload or exit or anything.. ¿How configure this time? Regards.
Last reply by Wizzy, -
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Hello, Does it normally to not get whispers while player is on Vulcanus and other player is on other map? Regards.
Last reply by Cani, -
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Hello, Is it possible to somehow to that wihle using OffTrade System character cuts out from sever, liek he is offline (in database) , but in-game character is online ?
Last reply by RobiZ, -
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How to limit the specified hardwareID to login to the game
Last reply by Stone, -
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hello, I want to know the client can use another font instead of the default of it? if it is possible,I need to modify which file?Thanks
Last reply by Wizzy, -
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Is this a common glitch? How do I fix this? NPC: Gatekeeper. Image: https://postimg.org/image/mkcech0xl/
Last reply by Wizzy, -
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i have 2 lines now,line 1 is the default,line 2 is to copy the folder (3. GameServer_Regular,Data,IGCData) settings and i Change the GameServer port to 56915 on line 2,and rename IGC.GameServer_R.exe to IGC.GameServer_VIP.exe But now there are two serious problems First, the line 2 sometimes login successfully, sometimes stay at the login screen can not be successfully logged,WHY?? Second, sometimes exit from the line 2 and then enter the line 1, the data will become different, there may be 10 minutes ago, there may be 20 minutes ago,there may be 30 minutes ago,WHY? HELP!!!
Last reply by Stone, -
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Hi dear, I've edited the drop rate in the event so medusa will drop only ex items by this config: But i get only zen.. what should i do? Thanks in advance. btw: <Monster Index="561" Count="1" OverrideDefaultSettings="1" EventID="150" HP="7800000" DamageMin="7040" DamageMax="7800" Defense="1450" AttackRate="5900" DefenseRate="2000" />
Last reply by Wizzy, -
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Which file I can edit the text showing on top of the game window? https://postimg.org/image/i6qvxc9a1/
Last reply by Lineager, -
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how can i to set ?
Last reply by Stone, -
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Sub Channel
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Hello all IGCN community, If I'm using two channels on the server server same db, but I want to make only the first channel to be able to use offstores command, is that possible? if yes how? Regards.
Last reply by Wizzy, -
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i set some item drop="0" in IGC_itemlist.xml,but the item drop in some map still,why?
Last reply by Wizzy, -
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Hello. How do I add word like "admin" to this Regex so that players can't make character with the referred name?
Last reply by Lineager, -
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Which version of the system is used to run the software ? Windows 2003 ? Windows 2008 ? Windows 2008 R2 ? Windows 2012 ? MSSQL 2000 ? MSSQL 2005 ? MSSQL 2008 ?
Last reply by Stone, -
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i run Summoner_RagrFighter_Creation.sql then summoner and ragrfighter can create on level 1 i want change the level,how?
Last reply by Stone, -
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Hello. How do make Small Wings cannot be upgraded using Jewels and it will stay at +0? Update: when I make it +1 and higher, the wings become red, duruability becomes 1/220 or something and cannot be repaired. I thought this can be fixed easy by changing Repair="1" (default is 0) in both server and client files, but it didn't work
Last reply by Lineager, -
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Hello, How do I reload ItemList.xml? I tried to reload Data -> Reload Main Data -> Items. Didn't worked. Regards.
Last reply by Cani, -
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My golden dragon animation (golden dragons flying) isn't showing. Is this normal?
Last reply by Hopzgames, -
where Storage fees config ?
Last reply by Wizzy, -
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Have queston about then planing to fix new jewels on season 6 ep 3? thx
Last reply by Murphiks, -
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Hi, i manage to spawn selupan with the regen system but the problem is that its not like the actual thing> i mean, the selupan spawn with few of his eggs, i want him not to appear until you kill all the eggs like normally happen.. i tried to summon eggs only but selupan not showing up after killing them.. can i do that? thanks :) S6 btw
Last reply by Wizzy, -
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Hi, i know that u can schedule the event X time after players killing selupan, the problem is that my players kill him and then they know that 24 hours later he will appear again, then the same players killing him over and over cuz they are the only one that knows when he will appear.. (Selupan) can i schedule it myself for them like everyday in 8pm? so it will be fair for all of the players? i try to do it with IGC_MonsterGroupRegen but its only for monsters and not for events.. thanks :) or maybe i can control when hatchery gate will open and close? or limit killing selupan 1 per day.. i mean that ill allow him to respawn every hour but the players that kills him be …
Last reply by Wizzy, -
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I set the BloodCastle opened once every half an hour But when you are ready to enter the BloodCastle, the game server will shut down IGC_BloodCastle.xml CODE <BloodCastle Enable="1" EarlyFinishRestriction="0" EarlyFinishMinTime="300" ScrollofArchangelDropRate="800" BloodBoneDropRate="800"> <Time ToOpen="5" PlayDuration="15" ToClose="1" /> <Schedule> <Start Hour="0" Minute="00" /> <Start Hour="0" Minute="30" /> <Start Hour="1" Minute="00" /> <Start Hour="1" Minute="30" /> <Start Hour="2" Minute="00" /> <Start Hour="2" Minute="30" /> <Start Hour="3" Minute="00" /> <Start Hour="3" Minute=…
Last reply by Stone, -
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I want to set Socket 1 to 5 drop rate separately HOW?
Last reply by Stone, -
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- 86 views
Hello. How do I remove Luke the Helper (Looks like a guard)? His name and ID are not in MonsterSpawn.xml file Thanks in advance.
Last reply by Wizzy, -
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- 38 views
I want config SuccessRate item +1 to +15
Last reply by YanexGG, -
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- 156 views
Hello. Does anyone know what Client file to edit Chaos Machine mix rate? Also when I tried to change Mix10Rate_Normal = 0 in IGC_ChaosBox.ini but the items succeed to 10 anyways. So I'm guessing there are several files to configure this? Can anyone help with this? Update: For example, it shows 60% no matter what I change in ChaosBox file, is there a client file to edit this?
Last reply by Elif, -
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Hi. Is it possible to change Seed Sphere Mix rate? In default it's 20% and it's too low for me.
Last reply by Lineager, -
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Good evening, today we begin to experience disconnections with HE, without any changes or modifications there reported anything about this? Thank you
Last reply by Wizzy, -
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i see the medusa appears msg but she didn't actually appears, my regen config: thanks fix: bad coords :)
Last reply by Unique, -
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- 76 views
Hello on my server the Horn Of Fenrir is always disappeared in players item inventory.
Last reply by Unique, -
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- 12 replies
- 92 views
Hello, Where is located Illusion Template NPC by default !? I can not find, also where is located file in server file folder, to edit NPC coordinates or something, anyone please ?
Last reply by GoodGodd, -
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Hello, I would like to ask you for a part of source code from EssentialTools where you are creating expirable items to understand some columns in database. Also it will be enough for me to explain me those columns from table IGC_PeriodItemInfo: UserGUID, ItemType and ItemCode. Thanks.
Last reply by Bigman, -
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Hello, i have 2 questions. 1. I made char i get 3rd quest finished and 100lv. I go to Lorencia for spiders. And my char obtain exp. Why? Because it is from ToolKit? My settings for MLMinMonsterLvl = 102. 2. I made char but without quest finished "After manually finished 3rd Quest I try to level up Master but I can't ... Tried in all map , Swamp , LaCleon , Karutan .... but it stucked at level 401"
Last reply by GoodGodd, -
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Hello everyone. I am having a problem with the symbol of kundum (1-7 ) , I find it impossible to combine them to form " Kalima Ticket" Version : IGC Server 9.5.1.19 Anyone else had this problem ? Thank you Solution: Overlap = "0" ---> Overlap = "5"
Last reply by Wizzy, -
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i opened my siege server then close him and when i try to reopen him it shows blank window.. and in launcher it shows that the server is open even though he is not.. how can i close it? and why this is happening? thanks! tried to resetup the firewall and nothing..
Last reply by Wizzy, -
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I want to get Goblin Point, how can I set
Last reply by Wizzy, -
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Hello I need your help guys I want the Lucky Items(1st & 2nd) generate full options +15 on my server need help for the settings <List ID="1" Name="1st Lucky Helm Ticket"> <Item Cat="7" Index="62" Skill="0" Luck="1" Option="1" Exc="0" CharClass="1" /> <!-- Scale Helm +Luck +Option (Class 1) --> <Item Cat="7" Index="62" Skill="0" Luck="1" Option="1" Exc="0" CharClass="4" /> <!-- Scale Helm +Luck +Option (Class 4) --> <Item Cat="7" Index="62" Skill="0" Luck="1" Option="1" Exc="0" CharClass="6" /> <!-- Scale Helm +Luck +Option (Class 6) --> <Item Cat="7" Index="63" Skill="0" Luck="1" Option="1" Exc="0" CharClass="2" /> &l…
Last reply by Wizzy, -
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Is it possible to Change Skeleton and Panda Experience rate? And pet skeleton and stuff ?
Last reply by Wizzy, -
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Hello. Is it possible to change text color for requirements items in Seed Researcher? The blue text is so blurry, I need to change to different color if it's possible. Image: https://postimg.org/image/n73yg0et5/
Last reply by Lineager, -
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This log repeats from a player and I don't know how to stop it. What can cause this? This ip looks like stucked. 3 accounts from that ip and all of them offline. ConnectStat = 0 in database. Why *** **** this is happening? Re-opened ConnectServer.exe twice but still repeating this crazy log.. Edit: Logs stopped somehow after a time. But would want to know what cause that. First time I saw something like that. Blocked that ip with a firewall but that log was keep repeating.. now it's fine.
Last reply by loberia, -
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hello https://postimg.org/image/f8vt38h1t/https://postimg.org/image/q9qy899ap/ 1 class move level 5000 2 class move level 3333 where config ? client movereq_eng.bmd server IGC_GateSettings , IGC_MoveLevel , IGC_MoveReq config Do not run
Last reply by vdragon1, -
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Hello everyone. For Jewel of Creation, Gemstone, and Jewel of Guardian(so far I have tested) drop rate in IGC_DropManager.xml, no matter what I change, I can't reduce the drop rate of these things. I even changed their ItemList Drop="0" but they still drop like crazy.
Last reply by Lineager, -
Hello, I wanted to ask, if Gaion is workign for you guys who are using Season 6 files ? - I mean I went in Gaion, killed all mobs, destroyed all gates/statues and couldn't move to 2nd stage... It is not working.
Last reply by RobiZ, -
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- 45 views
Personal Store does not work where you enabled, it does not work
Last reply by kicker122, -
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How to make the two lines that have different settings Normal and Gold Is anyone here?
Last reply by drakelv, -
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Hi guys! i am new on Mu Online servers and i just looking for Side by side tools. Can u recommend some tool? IGC recommend's one? Sorry my english, see u soon!
Last reply by Bigman, -
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- 38 views
Does anyone know how to remove the Right Box with news from Client or its hardcored?
Last reply by kicker122, -
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- 33 views
How to set up the team experience
Last reply by YanexGG, -
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- 29 views
where can i set the egg and the pet
Last reply by GOVERNOR, -
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Hello everyone. they have me reported that they have found a bug in the master experience. I reported that 3rd class characters start to climb the master experience from level 300 .I wonder if this is normal? Thank you Level: 325 Master EXP Archivement http://i.imgur.com/MpxmLN2.jpg?1 http://i.imgur.com/UrtsfwF.jpg?1
Last reply by xenzoenzox, -
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Hi, I have a problem with the overall message of the war. In this photo it looks like displays incorrectly: http://i.imgur.com/jNapZ71.jpg If the purpose is to show the score of guildwar, because it is not doing. thxs.
Last reply by Cora, -
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Zen decraeses upon death( even in vault) Hi all, i see in some server when you die you dont lose zen deposited in vault. In my files ( s9e2 ) you lose zen if die, even if they are stored in vault. Is there a way to change this?
Last reply by eradicate, -
- 2 replies
- 97 views
I have read the "Cashshop Gold Ticket Channel Acess" And I changed Cashshop code: <Item GUID="43" ID="128" Cat="13" Index="493" Level="1" Durability="0" Skill="0" Luck="0" Option="0" Exc="0" Set="0" SocketCount="0" Element="0" Type="4" Duration="1" Description="Gold Ticket Channel Acess" /> <Item GUID="43" ID="129" Cat="13" Index="493" Level="1" Durability="0" Skill="0" Luck="0" Option="0" Exc="0" Set="0" SocketCount="0" Element="0" Type="4" Duration="7" Description="Gold Ticket Channel Acess" /> <Item GUID="43" ID="130" Cat="13" Index="493" Level="1" Durability="0" Skill="0" Luck="0" Option="0" Exc="0" Set="0" SocketCount="0" Element="0" Type="4" Durat…
Last reply by Stone, -
- 0 replies
- 27 views
Hi. This error shows up when open siege server, does anyone know the fix for this? https://postimg.org/image/nggn9qy2h/ https://postimg.org/image/76qh6uneh/ https://postimg.org/image/415vgn4s9/
Last reply by Lineager,
