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Salutation to IGCN


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My salutation to the awesome and active support from wizzy and drakelv, including Bigman for respond swiftly and fast for file and customer support.

 

It rediciulous however for the 25usd fine for "critical check box abuse"

But what the whack, is there a way to make money, why not?

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The critical check box is for people who e.g. wanting our assistance directly on their machine.

Let me explain, support for the service is totally free, however limited to forums and support tickets. Some people may want us e.g. to check or do something for them directly on their machine.

That for they need to pay the minimum hourly rate to get it. It is worth to note that if the assistance on Customer's machine is related to bug check there is no any fee we charge Customer. Even if Customer paid already, and we will notice that matter he requested the assistance for is caused by big, then the fee will be refunded

Hope this makes things more clear for you.

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